Shipping Policy
Effective Date: March 23, 2025
At Foxtramp, we are committed to delivering your orders quickly and efficiently while ensuring a seamless shopping experience. Please review our shipping policy below.
1. Shipping Locations
We currently ship across India and select international destinations. If we do not deliver to your location, you will be notified during checkout.
2. Processing Time
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Orders are processed within 1-2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons, processing time may take an additional 2-3 days.
3. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (India) | 5-7 business days | ₹49 (Free on orders over ₹999) |
| Express Shipping (India) | 2-4 business days | ₹149 |
| International Shipping | 7-15 business days | Calculated at checkout |
Delivery times may vary depending on your location and courier delays beyond our control.
4. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your order using the link provided in the shipping confirmation email.
5. Shipping Charges
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Free standard shipping is available on orders above ₹999 within India.
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Express and international shipping charges are calculated at checkout based on destination and package weight.
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Any customs duties or import taxes for international orders are the buyer’s responsibility.
6. Delays & Issues
Foxtramp is not responsible for shipping delays caused by:
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Natural disasters, strikes, or unforeseen circumstances.
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Incorrect addresses provided by the customer.
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Customs clearance delays (for international orders).
If your order is delayed beyond the estimated time, please contact our support team for assistance.
7. Order Modifications & Cancellations
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Orders can only be modified or canceled within 6 hours of placement.
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Once an order is shipped, it cannot be canceled or modified.
8. Lost or Stolen Packages
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If your package is lost in transit, please contact us immediately.
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Foxtramp is not responsible for lost or stolen packages after successful delivery confirmation.
9. Contact Us
For any shipping-related queries, reach out to us:
Email: contact@foxtramp.com
Phone: +91 8593 0634 08
Address: Kanamala, Pambavalley North PO, Kerala, India
